A Peek Behind the Curtain: What Small Business Ownership *Really* Looks Like

My Guest

The point of today’s episode is to give the uninitiated a peak behind the curtains, and to provide but one example of what leadership really looks like at the ground level. My guest today, Rishi Sahel, is a great example of a CEO who has withstood more than his share of punches to the gut: As you’ll hear in our discussion today, these punches included the acquisition of a manufacturing company in the middle of Covid when lockdown orders were in full effect, a post-covid supply chain crisis, post-covid runaway inflation, an abruptly lost warehouse, an attempt to buy their primary manufacturing facility from out underneath them, wire fraud, tariffs impacting a global supply chain and global customer base, and one unforgettable presentation to members of a local city council – all of which is about a million miles away from the comfortable confines of Bain, where Rishi spent many years prior to pursuing his dream of acquiring a small business.

As you’ll hear, despite all of these challenges, the company that he has built has enjoyed incredible growth and success. But hopefully better understanding the details of his journey will give you pause the next time you’re tempted to get too enamoured with what seems to be an unambiguously positive headline.

In presenting Rishi’s story to you, I don’t at all mean to suggest that leadership is all downside and no upside. Quite the contrary, in fact. Instead, I’m providing you with this dose of reality only because I assume you’re much more familiar with the upsides of entrepreneurship and leadership, and much less familiar with the price that you’re likely to have to pay in order to receive those benefits.

Watch on YouTube


Listen in Your Browser

A Peek Behind the Curtain: What Small Business Ownership *Really* Looks Like In The Trenches


Listen on Other Platforms:

YouTube | Apple | Spotify | PocketCasts |


Episode Summary with Timestamps

  • 00:00 Introduction to Leadership and Entrepreneurship
  • 07:43 Rishi’s Journey to CEO
  • 10:22 Understanding the Business Model
  • 13:39 Navigating Challenges as a New CEO
  • 16:44 Acquiring a Business During COVID-19
  • 19:27 Lessons from Crisis Management
  • 25:05 Supply Chain Challenges Post-COVID
  • 28:47 Pricing Power and Inflation
  • 32:47 Real Estate Challenges and Adaptability
  • 35:47 Generalizable Lessons from Unique Challenges
  • 45:05 The Rise of AI-Proof Businesses
  • 45:55 Navigating Wire Fraud: A Cautionary Tale
  • 51:50 The Impact of Tariffs on Global Supply Chains
  • 58:25 The Strategy Behind Bolt-On Acquisitions
  • 01:05:06 Lessons Learned from Rapid Acquisitions
  • 01:13:27 Transforming Challenges into Growth Opportunities
  • 01:18:37 Finding Passion in Entrepreneurship
  • 01:21:25 Preparing for the Unexpected in Business

Download a Written Transcript of Our Conversation

Access a text-based version of our discussion to highlight, copy or take notes by clicking on either of the buttons below


Thanks to our Sponsors

This episode is brought to you by Boulay⁠⁠⁠⁠, the industry standard for Quality of Earnings reports, tax, and small business audit services. Over the past 20 years, Boulay has worked directly with hundreds of search funds from capital raise to exit, currently assisting over 150 funds in the search phase, another 125 in the operating phase. They work with Searchers across the entirety of the ETA journey: They perform financial due diligence and create QofE reports that your investors can rely on, they provide a full suite of tax services both for your search fund and for the acquired company, they perform the annual audits required by most debt and equity investors, and also perform outsourced accounting services, acting as a fractional bookkeeper and controller for those companies whose needs might not necessitate full-time in-house resources.

This episode is brought to you by ⁠⁠⁠⁠Oberle Risk Strategies⁠⁠⁠⁠, the leading insurance brokerage and insurance diligence provider for the search fund community. The company is led by ⁠⁠August Felker⁠⁠ (himself a 2-time successful searcher), and has been trusted by search investors, lenders, searchers and CEOs for over a decade now. Their due diligence offering (which is 100% free of charge) will assess the pros and cons of your target company’s insurance program, including any potential coverage gaps, the pro-forma insurance pricing, and the program structure changes needed for closing. At or shortly after closing, they then execute on all of those findings on your behalf. Oberle has serviced over 900 customers across a decade of operation, including countless searchers and CEOs within the ETA community.

Among your stable of advisors as a Searcher and CEO, your legal team has to be among the most important. Your relationship with your legal advisor will span at least a decade, and will touch on every single aspect of the journey. For these reasons, who you partner with isn’t something to take lightly. Building upon on a foundation that was created over 160 years ago, Kilpatrick has more than 650 attorneys across 22 offices worldwide, with clients ranging from startups and search funds to more than one-third of the Fortune 50. Led by Brian Alexrad, Kilpatrick has a dedicated search fund team that works with searchers across the entire life cycle of the journey from inception through acquisition to exit. When you work with a Kilpatrick search fund attorney, you’ll have the confidence of working with someone who has seen it and done it many times before.


Discover more from

Subscribe to get the latest posts sent to your email.

Leave a Reply

Discover more from

Subscribe now to keep reading and get access to the full archive.

Continue reading