This Will be a Hard Conversation: Knowing Who, When, and How to Fire

I will never forget the first time that I had to fire somebody. In the days, hours and minutes leading up to the meeting that morning, sleep was elusive, my heart was racing, my mind was completely incapable of focusing on anything else, and the sense of existential dread growing in the pit of myContinue reading “This Will be a Hard Conversation: Knowing Who, When, and How to Fire”

Employee Burnout and The Great Resignation

My Guest My guest today is Carin-Isabel Knoop, Executive Director of the Harvard Business School Case Research & Writing Group. Carin has spent decades writing cases on managers and leaders all over the world across a wide array of functions and industries. In 2019, alongside co-author John Quelch, Carin published Compassionate Management of Mental HealthContinue reading “Employee Burnout and The Great Resignation”

A Leader’s Most Important Skill

Listen to This Blog Post Though effective leaders tend to possess a multitude of different skills and abilities, my experience as a CEO taught me that the most important skill for any leader to possess is that of clear and effective communication. Indeed, a CEO’s strategy is only as good as her ability to communicateContinue reading “A Leader’s Most Important Skill”

Rich Manders: Lessons from Founding, Growing, Buying, Selling, Coaching, and Investing in SMBs

My Guest Rich Manders Co-Founded and led iAutomation, a Massachusetts-based machine control and automation company, and grew the business from $0 to $90M in sales with 180 employees. After selling that business to The Riverside Company (a leading global Private Equity firm), Rich stayed on with the business, and alongside his partners at Riverside, grewContinue reading “Rich Manders: Lessons from Founding, Growing, Buying, Selling, Coaching, and Investing in SMBs”

Why Your Company Needs a Set of Core Values (or Why Yours May Not be Having an Impact)

Listen To This Blog Post Particularly in my early years as a CEO, I couldn’t help but roll my eyes whenever somebody suggested that I needed to codify and publish a set of core values for my company. Weren’t core values the tired, hollow, and meaningless platitudes that companies created simply because they felt theyContinue reading “Why Your Company Needs a Set of Core Values (or Why Yours May Not be Having an Impact)”

Sales: Hiring, Onboarding, Compensating, Scaling & Supporting a World Class Sales Team

My Guest Dave Prusinksi is the Chief Revenue Officer at SafeAI, a hyper-growth silicon valley company in the autonomous vehicle space. Prior to his current role, Dave spent 10 years as the Executive Vice President of Sales and Marketing at FleetComplete, a technology provider to fleet-owning businesses around the world. Under Dave’s leadership, FleetComplete grewContinue reading “Sales: Hiring, Onboarding, Compensating, Scaling & Supporting a World Class Sales Team”

Hiring Your Senior Leadership Team

Listen to This Blog Post: There is no single recipe for building a great company, nor is there a definitive formula for becoming a truly effective leader. Anything that you hear or read that suggests otherwise should be treated with a high level of skepticism. Even among the world’s most successful and admired CEOs, thereContinue reading “Hiring Your Senior Leadership Team”